For businesses that grow with Chinese-speaking customers.

Our work began in medicine and spread by referral across North America. The approach applies wherever customers research carefully before they buy, so the list below shows where we have worked and where the same approach fits.

Healthcare and specialist clinics
Our deepest experience: patient education, compliant accounts and an inquiry process that turns questions into consultations.
Client workVision correction, ophthalmology, medical aesthetics
Also a fitDental implants, fertility, concierge medicine, senior care
Travel, cruises and high-value purchases
Considered purchases sold through content and community, with concierge support to close the booking.
Client workCruise and expedition travel
Also a fitLuxury tours, resorts and casino resorts, premium retail
Eyewear retail and consumer brands
Store traffic and specialty services for families, explained in the language parents search in.
Client workOptical retail
Also a fitMyopia control, specialty retail, brands opening in Chinese neighborhoods
Education and admissions
Families decide together, often across time zones. We reach parents and students where they compare schools.
Also a fitPrivate schools, colleges, international programs, language schools
Automotive and multi-location businesses
Dealer groups and chains where service in Chinese is a reason to choose one location over another.
Also a fitFranchise dealerships, luxury rental, multi-location service brands
Other industries with Chinese-language demand
If Chinese-speaking consumers are an important current or potential customer group, there is likely a conversation worth having.
Also a fitReal estate, home renovation, senior living, professional services

Is this a fit?

We would rather tell you now than three months in. The work returns the most for businesses like these.

Established, with room to grow
Several providers or locations, or a single site with real capacity for new customers.
High value per customer
The margin on a new customer comfortably supports a professional team.
Ongoing demand
You need a steady flow of appointments, enrollments or bookings rather than a single campaign.
Committed to serving this audience well
Marketing brings people in. Their experience on arrival decides whether they recommend you.

Anywhere in North America

We work with businesses in any city in the United States and Canada. Meetings are on Zoom and shoots are on site. These are the markets where the Chinese community is largest.