Strategy, content, advertising and customer response from one specialist team. Take the full program or the parts you need.
Core capabilities
We build and run your presence where Chinese-speaking consumers spend their time, starting with Xiaohongshu (RedNote) and WeChat. Planning, scripting, design, publishing and community replies are handled by native speakers who know your category.
This is where we differ from most agencies. Our concierge team replies to comments and messages in Chinese, moves serious prospects to WeChat, answers first questions, and coordinates the appointment with your staff.
Offered where it fits the business. The scope of concierge support is agreed client by client.
Organic content builds trust and paid media accelerates it. We plan and buy across Chinese and mainstream platforms, in Chinese, and judge each campaign by the inquiries and bookings it produces.
Specialist execution
On-site shoots, professional interviews with founders and doctors, customer stories and short-form edits. One shoot becomes weeks of content across every platform.
Shown: an interview we produced with Dr. Raymond Fong, and our crew on location.
Brand partnerships with established creators, supported by first-hand accounts from real customers. We select, brief and manage each collaboration, and review content for accuracy and platform rules before it is published.
For one client, a creator with more than a million followers documented her procedure. The video drew 21,000 likes and was followed by ten creators and a hundred customer stories.
Chinese platforms enforce their rules strictly, above all for medical and financial businesses outside China. We plan for that from the first post: professional account verification, content reviewed against policy, and a steady flow of genuine customer reviews.
Also included where needed: Chinese naming and positioning for a new market, Chinese-language landing pages, and coaching for front-desk staff.
We learn your business, customers and capacity, and give you a candid view of whether this market is worth the investment.
A written plan covering scope, team, timeline and price.
Accounts, positioning, a first shoot and the inquiry workflow with your team.
Content, replies and advertising run continuously. We report every month and adjust.
Xiaohongshu (RedNote) and WeChat are the core, because that is where Chinese-speaking consumers in North America research and decide. We also manage Instagram, Facebook and TikTok, and run Google and Meta advertising, so one team can cover your Chinese and English channels if you want that.
No. Each engagement is scoped to the business. Some clients hand us everything from content to concierge; others start with social media and advertising and add more later.
Pricing is set in a written proposal after a Zoom call, based on scope. As a guide, a full engagement is comparable to the cost of one in-house marketing employee.
Yes. Our concierge handles the conversation in Chinese up to the booking and passes your team clear notes in English. Results are strongest when someone on site can also greet customers in Chinese, and we will tell you if that is holding back conversions.
Xiaohongshu limits promotional content, contact details and medical claims, and enforces this strictly for businesses outside China. We separate educational, official and service accounts, keep sales language off the accounts that carry risk, and move conversations to WeChat at the right moment.
It depends on your category and how much material there is to work with. As a reference, one New York practice booked about ten procedures in its first 60 days, and our first vision-correction client received more than 480 leads in three months.
One point of contact, occasional access to your team for a shoot or an interview, and timely answers on pricing and availability.
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