Ophthalmology. Chinatown, New York.

Raymond Fong Eye Care

About half of the practice’s revenue now comes from patients our work brings in.

  • Halfof practice revenue, by the doctor’s own account
  • ~10procedures booked in the first 60 days
  • 100K+views on a single post
  • 2new posts every week

The challenge

One of the most experienced surgeons in New York’s Chinese community, with a busy practice built on older cataract patients and almost no marketing. The aim was to reach younger patients and grow higher-value procedures.

What we did

  • Two posts a week on the doctor’s account, plus interviews and a three-day professional shoot.
  • A system for collecting and presenting patient stories.
  • A financing option, and coaching for consultants on following up with patients who had not booked.
Dr. Raymond Fong’s Xiaohongshu account and three of its posts, managed by RedNexus
“RedNexus has impressed me. About half of our revenue now comes from the patients their work brings in.”
Dr. Raymond FongDr. Raymond FongRaymond Fong Eye Care, New York

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